How Chronex360 helps manage your business in Illéla
Chronex360 brings the same WhatsApp Business API onboarding and lead-management workflow used across Tahoua Region to businesses in Illéla.
In Niamey and Niger's trading centers, where businesses often depend on livestock, agricultural, and cross-border commerce, a reliable record of who inquired about what, and whether it was ever delivered, is worth more than flashy automation. Chronex360 is built to provide exactly that reliability: every WhatsApp inquiry, Messenger message, or website contact form is captured and kept as one continuous thread, so a lead is never lost to a changed phone number or a missed follow-up. Agents can note pricing discussions, confirm an order, and track it through to delivery or collection, creating a dependable history that supports repeat business and easier dispute resolution. Rather than overpromising speed, Chronex360 focuses on giving Nigerien businesses resilient tools that keep customer relationships intact through unpredictable conditions. It supports French and Hausa-aware message templates, straightforward agent handling, and clear conversion tracking, so continuity becomes a genuine business advantage.
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard
Orders board
Orders hold line items with product, quantity, selling price and a per-line discount, plus buyer and shipping details and campaign or employee attribution. Status cards, an amount filter and a drag Kanban keep the pipeline visible; Confirm moves a proforma to processing.
- Line-item orders with per-line discounts
- Status cards and drag Kanban
- Confirm, delete and Excel export
Lead analytics
The analytics service reports totals, new versus worked, conversion against final statuses, response times from assignment history, follow-up adherence and source and campaign breakdowns with time series. Results are cached for 15 minutes and exportable to Excel.
- Conversion, response time, follow-up adherence
- Period presets with source and assignee filters
- Cached 15 minutes, Excel export