How Chronex360 helps manage your business in Golema Rečica
Chronex360 provides WhatsApp Business API workflow for businesses in Golema Rečica, Tetovo Municipality, turning inbound WhatsApp, Instagram and Facebook conversations into tracked, qualified leads.
Businesses in North Macedonia often pick up a lead through a straightforward website contact form, a Facebook Messenger question, or a Click-to-WhatsApp ad aimed at a regional audience. Chronex360 brings each of these into a shared pipeline immediately, tagging the enquiry and routing it to an available agent so response time stays consistent regardless of which channel a customer chooses. As the lead progresses from initial qualification to a shared product catalog, a confirmed order, and delivery, the conversation history stays with it, letting the whole team stay coordinated on account status. Macedonian and English templates keep messaging natural for the audience, business-hours-aware routing avoids off-hours delays, and compliance-aware settings support responsible outbound communication. As an account grows, additional agents can be assigned without losing the original thread, and conversion reporting gives a clear picture of which channel is actually producing completed, fulfilled orders.
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard
Orders board
Orders hold line items with product, quantity, selling price and a per-line discount, plus buyer and shipping details and campaign or employee attribution. Status cards, an amount filter and a drag Kanban keep the pipeline visible; Confirm moves a proforma to processing.
- Line-item orders with per-line discounts
- Status cards and drag Kanban
- Confirm, delete and Excel export