North Macedonia ยท WhatsApp Business API

WhatsApp Business API in Zajas Municipality, North Macedonia

Zajas Municipality is one of 0 markets Chronex360 supports in Macedonia, with the same lead capture, qualification, assignment and reporting workflow available city by city.

How Chronex360 helps manage your business in Zajas Municipality

Zajas Municipality is one of 0 markets Chronex360 supports in Macedonia, with the same lead capture, qualification, assignment and reporting workflow available city by city.

The Law on Personal Data Protection (in force since February 2020, fully applicable from August 2021) is modeled closely on GDPR. Capture explicit marketing opt-in and keep opt-out handling simple.

Lead assignment

Assign leads manually in bulk, or let the assignment service route them by strategy and eligible roles with round-robin per lead source. Every change is stored for response-time and ownership reporting.

  • Manual bulk assign
  • Round-robin per lead source
  • Auto-claim on inbound social replies

Follow-up schedules

Schedules are quick reminders on a contact with a date, owner, status and note. A nightly command flips anything past due to Overdue, and entries also appear on the lead timeline.

  • List, Kanban and summary cards
  • Create straight from a lead's timeline
  • Nightly overdue sweep

Chatflow automation

A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.

  • 20+ block types on a visual canvas
  • Runs on inbound WhatsApp, dedupes message IDs
  • Native catalogue orders captured straight to an Order

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