How Chronex360 helps manage your business in Dera Ismail Khan
In Dera Ismail Khan (Khyber Pakhtunkhwa, Pakistan), businesses use Chronex360 to capture every WhatsApp enquiry as a lead, qualify it automatically, and route it to the right team member without manual data entry.
In Pakistan, a lead often starts with a WhatsApp inquiry sparked by a Facebook or Instagram ad for anything from garments to electronics, and Chronex360 captures that first message and turns it into a tracked, qualified lead without manual data entry. The conversation is then assigned to an agent fluent in Urdu or English, guided through product catalog sharing and price confirmation, and followed all the way to dispatch, matching the cash-on-delivery, courier-driven fulfillment model that dominates ecommerce across cities like Karachi, Lahore, and Islamabad. Business-hours-aware routing keeps replies timely despite time-zone-sensitive customer expectations, and compliance-aware messaging keeps outreach within WhatsApp's commerce policies. Multi-agent assignment ensures a single popular promotion does not overwhelm one salesperson, while retailers, wholesalers, and service providers alike get a clear conversion report showing which ads and agents are driving orders that actually reach the customer's doorstep, closing the loop between marketing spend and real delivered revenue.
Follow-up schedules
Schedules are quick reminders on a contact with a date, owner, status and note. A nightly command flips anything past due to Overdue, and entries also appear on the lead timeline.
- List, Kanban and summary cards
- Create straight from a lead's timeline
- Nightly overdue sweep
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard