How Chronex360 helps manage your business in Ngöbe-Buglé Comarca
Businesses across Ngöbe-Buglé Comarca (Panama) run their WhatsApp Business API programme on Chronex360, turning inbound chats into tracked, assigned and followed-up leads.
Panama's Law 81 of 2019 (Personal Data Protection Law), in force since March 2021 and enforced by ANTAI, requires prior informed consent for processing personal data and gives data subjects the right to object to marketing use of their data. Capture and document clear WhatsApp marketing opt-in and honor opt-out requests.
Lead management
Leads and contacts share one table, split by an is_lead flag. Filter by keyword, status, source, assignee, tags, favourite or date, switch to the Kanban to drag cards between statuses, or open the full activity workspace for a single lead.
- List, Kanban and activity drawer views
- Rich filters plus favourite and archive
- CSV / Excel import wizard with column mapping
Lead assignment
Assign leads manually in bulk, or let the assignment service route them by strategy and eligible roles with round-robin per lead source. Every change is stored for response-time and ownership reporting.
- Manual bulk assign
- Round-robin per lead source
- Auto-claim on inbound social replies
Follow-up schedules
Schedules are quick reminders on a contact with a date, owner, status and note. A nightly command flips anything past due to Overdue, and entries also appear on the lead timeline.
- List, Kanban and summary cards
- Create straight from a lead's timeline
- Nightly overdue sweep
Cities in Ngöbe-Buglé Comarca
Chronex360 supports WhatsApp Business API onboarding for 30 cities across Ngöbe-Buglé Comarca, including: