How Chronex360 helps manage your business in La Libertad
La Libertad is one of 30 markets Chronex360 supports in Peru, with the same lead capture, qualification, assignment and reporting workflow available city by city.
Peru's Ley de Protección de Datos Personales (Law No. 29733), in force since 2011 and most recently updated by regulation in March 2024 (Supreme Decree No. 016-2024-JUS), requires valid prior consent for data processing and registration of personal-data banks. Obtain and document explicit opt-in for WhatsApp marketing and honour opt-out and data-subject requests promptly.
Lead analytics
The analytics service reports totals, new versus worked, conversion against final statuses, response times from assignment history, follow-up adherence and source and campaign breakdowns with time series. Results are cached for 15 minutes and exportable to Excel.
- Conversion, response time, follow-up adherence
- Period presets with source and assignee filters
- Cached 15 minutes, Excel export
Lead management
Leads and contacts share one table, split by an is_lead flag. Filter by keyword, status, source, assignee, tags, favourite or date, switch to the Kanban to drag cards between statuses, or open the full activity workspace for a single lead.
- List, Kanban and activity drawer views
- Rich filters plus favourite and archive
- CSV / Excel import wizard with column mapping
Lead assignment
Assign leads manually in bulk, or let the assignment service route them by strategy and eligible roles with round-robin per lead source. Every change is stored for response-time and ownership reporting.
- Manual bulk assign
- Round-robin per lead source
- Auto-claim on inbound social replies
Cities in La Libertad
Chronex360 supports WhatsApp Business API onboarding for 30 cities across La Libertad, including: