How Chronex360 helps manage your business in Lupao
For companies based in Lupao, Chronex360 connects WhatsApp Business API to a full lead workflow: capture, qualification, assignment, scheduled follow-up and conversion reporting.
Filipino consumers routinely start a purchase by messaging a Facebook Page or replying to a Click-to-WhatsApp ad, and Chronex360 is designed to catch that first reply and immediately log it as a qualified lead rather than a message that gets buried in an inbox. The system routes the conversation to the right agent based on product category or region, whether that is a Manila-based reseller or a Cebu service provider, then guides the exchange through catalog sharing, order details, and payment confirmation before tracking fulfillment through courier delivery across the islands, including cash-on-delivery workflows common to Philippine ecommerce. English and Filipino templates keep messaging natural for local buyers, and business-hours-aware routing ensures leads from evening scroll sessions are not left waiting until the next day. Multi-agent assignment keeps high-volume shops responsive during peak shopping periods, while conversion reporting shows sales leaders exactly how DM and ad-driven chats become completed, delivered sales.
Follow-up schedules
Schedules are quick reminders on a contact with a date, owner, status and note. A nightly command flips anything past due to Overdue, and entries also appear on the lead timeline.
- List, Kanban and summary cards
- Create straight from a lead's timeline
- Nightly overdue sweep
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard