How Chronex360 helps manage your business in Sibiti
Chronex360 provides WhatsApp Business API workflow for businesses in Sibiti, Lékoumou Department, turning inbound WhatsApp, Instagram and Facebook conversations into tracked, qualified leads.
For businesses in the Republic of the Congo, many of them linked to timber, oil, or general trade around Brazzaville and Pointe-Noire, a customer enquiry on WhatsApp or the company website needs to stay traceable long after the first reply. Chronex360 keeps every lead — however it arrives, whether a Click-to-WhatsApp ad, a Messenger question, or a direct web form — as one continuous record, assigned to an available agent and carrying forward qualification notes so nothing needs to be re-explained. Agents can share a catalog, confirm an order, and the same thread then tracks through to delivery or shipment handover, useful for businesses coordinating both local drop-offs and longer freight movements. French-language templates suit local business communication, business-hours-aware routing keeps replies timely, and compliance-aware opt-in messaging respects regional norms. Conversion reporting rolls all of this into a clear picture of which channels and agents are actually closing and fulfilling business, replacing scattered chat threads with one dependable pipeline.
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard
Orders board
Orders hold line items with product, quantity, selling price and a per-line discount, plus buyer and shipping details and campaign or employee attribution. Status cards, an amount filter and a drag Kanban keep the pipeline visible; Confirm moves a proforma to processing.
- Line-item orders with per-line discounts
- Status cards and drag Kanban
- Confirm, delete and Excel export