How Chronex360 helps manage your business in Dolisie
For companies based in Dolisie, Chronex360 connects WhatsApp Business API to a full lead workflow: capture, qualification, assignment, scheduled follow-up and conversion reporting.
For businesses in the Republic of the Congo, many of them linked to timber, oil, or general trade around Brazzaville and Pointe-Noire, a customer enquiry on WhatsApp or the company website needs to stay traceable long after the first reply. Chronex360 keeps every lead — however it arrives, whether a Click-to-WhatsApp ad, a Messenger question, or a direct web form — as one continuous record, assigned to an available agent and carrying forward qualification notes so nothing needs to be re-explained. Agents can share a catalog, confirm an order, and the same thread then tracks through to delivery or shipment handover, useful for businesses coordinating both local drop-offs and longer freight movements. French-language templates suit local business communication, business-hours-aware routing keeps replies timely, and compliance-aware opt-in messaging respects regional norms. Conversion reporting rolls all of this into a clear picture of which channels and agents are actually closing and fulfilling business, replacing scattered chat threads with one dependable pipeline.
Follow-up schedules
Schedules are quick reminders on a contact with a date, owner, status and note. A nightly command flips anything past due to Overdue, and entries also appear on the lead timeline.
- List, Kanban and summary cards
- Create straight from a lead's timeline
- Nightly overdue sweep
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard