How Chronex360 helps manage your business in Ștei
In Ștei (Bihor County, Romania), businesses use Chronex360 to capture every WhatsApp enquiry as a lead, qualify it automatically, and route it to the right team member without manual data entry.
Romanian manufacturers and outsourcing partners often get their first real signal from a buyer messaging directly on WhatsApp after an introduction, or from a website RFQ tied to a specific production capability. Chronex360 logs that first contact immediately, assigns it to the appropriate sales or export contact, and keeps every follow-up message, specification change, and price discussion attached to the same lead record. As the enquiry becomes a quote, then a purchase order, then a scheduled shipment, the team has one place to check status instead of piecing it together from email chains. Romanian-language templates sit alongside English for international buyers, routing respects local working hours, and compliance-aware messaging keeps cross-border outreach on solid footing. Larger accounts can be split across several agents without losing the original thread, and conversion reporting shows which enquiry channel is genuinely converting into signed, delivered contracts.
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard
Orders board
Orders hold line items with product, quantity, selling price and a per-line discount, plus buyer and shipping details and campaign or employee attribution. Status cards, an amount filter and a drag Kanban keep the pipeline visible; Confirm moves a proforma to processing.
- Line-item orders with per-line discounts
- Status cards and drag Kanban
- Confirm, delete and Excel export