How Chronex360 helps manage your business in Hangha
Chronex360 provides WhatsApp Business API workflow for businesses in Hangha, Eastern Province, turning inbound WhatsApp, Instagram and Facebook conversations into tracked, qualified leads.
Freetown's retail, agriculture, and mineral-trade businesses increasingly find customers reaching out through a Click-to-WhatsApp ad or a Facebook Messenger question rather than an in-person visit, and Chronex360 is built to carry that first contact all the way to a completed sale. Every inquiry, whether from social media, a website form, or a direct WhatsApp message, is logged instantly and routed to an available agent, who qualifies the buyer's needs and shares pricing or a catalog. Once agreed, the conversation converts into a trackable order that follows through packing and rider-coordinated delivery, with both the business and the customer able to see the same status. This keeps small teams organized even when demand spikes. Chronex360 supports English and Krio-aware message templates, business-hours-conscious routing, and multi-agent assignment for growing sales teams, plus conversion reporting that shows business owners which channels are genuinely turning inquiries into delivered orders.
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard
Orders board
Orders hold line items with product, quantity, selling price and a per-line discount, plus buyer and shipping details and campaign or employee attribution. Status cards, an amount filter and a drag Kanban keep the pipeline visible; Confirm moves a proforma to processing.
- Line-item orders with per-line discounts
- Status cards and drag Kanban
- Confirm, delete and Excel export