How Chronex360 helps manage your business in Konakridee
Chronex360 brings the same WhatsApp Business API onboarding and lead-management workflow used across Northern Province to businesses in Konakridee.
Freetown's retail, agriculture, and mineral-trade businesses increasingly find customers reaching out through a Click-to-WhatsApp ad or a Facebook Messenger question rather than an in-person visit, and Chronex360 is built to carry that first contact all the way to a completed sale. Every inquiry, whether from social media, a website form, or a direct WhatsApp message, is logged instantly and routed to an available agent, who qualifies the buyer's needs and shares pricing or a catalog. Once agreed, the conversation converts into a trackable order that follows through packing and rider-coordinated delivery, with both the business and the customer able to see the same status. This keeps small teams organized even when demand spikes. Chronex360 supports English and Krio-aware message templates, business-hours-conscious routing, and multi-agent assignment for growing sales teams, plus conversion reporting that shows business owners which channels are genuinely turning inquiries into delivered orders.
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard
Orders board
Orders hold line items with product, quantity, selling price and a per-line discount, plus buyer and shipping details and campaign or employee attribution. Status cards, an amount filter and a drag Kanban keep the pipeline visible; Confirm moves a proforma to processing.
- Line-item orders with per-line discounts
- Status cards and drag Kanban
- Confirm, delete and Excel export