How Chronex360 helps manage your business in Turzovka
Chronex360 provides WhatsApp Business API workflow for businesses in Turzovka, Žilina Region, turning inbound WhatsApp, Instagram and Facebook conversations into tracked, qualified leads.
For a Slovak supplier working with regional and export buyers, a lead just as often starts with a Facebook Messenger question about capacity as it does with a formal RFQ submitted through a website form. Chronex360 brings both into the same view, automatically routing the message to an available sales agent and keeping a record of every exchange from first contact onward. As the conversation turns into a quote, then a confirmed order, then a production and delivery timeline, that history travels with the lead rather than living in someone's personal inbox. Slovak and English templates keep responses natural for the audience on each channel, messages route according to local office hours, and compliance-aware settings keep outbound communication appropriate for a cross-border manufacturing relationship. When an account needs more than one person, agents can be added without splitting the thread, and reporting makes clear which channel is actually driving completed, delivered orders.
Follow-up schedules
Schedules are quick reminders on a contact with a date, owner, status and note. A nightly command flips anything past due to Overdue, and entries also appear on the lead timeline.
- List, Kanban and summary cards
- Create straight from a lead's timeline
- Nightly overdue sweep
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard