How Chronex360 helps manage your business in Yuseong-gu
Chronex360 brings the same WhatsApp Business API onboarding and lead-management workflow used across Daejeon to businesses in Yuseong-gu.
In South Korea, a lead frequently originates from an Instagram ad or a Click-to-WhatsApp campaign aimed at export buyers, beauty and lifestyle shoppers, or B2B partners, and Chronex360 captures that first inquiry the instant it arrives, converting it into a structured, trackable lead. The platform routes the conversation to an agent working in Korean or English, guides the buyer through catalog sharing and rapid order confirmation that matches the market's fast-paced digital commerce culture, and tracks fulfillment through Korea's efficient, courier-driven delivery network or onward logistics for export-oriented sellers. Business-hours-aware routing keeps responses quick, matching local expectations for speed, while compliance-aware templates ensure promotional and transactional messaging stays within WhatsApp policy. Multi-agent assignment helps beauty, fashion, and electronics sellers handle spikes tied to flash promotions, and conversion reporting gives teams a clear, real-time view of how ad-driven conversations become confirmed, shipped orders across both domestic and international customer bases.
Lead assignment
Assign leads manually in bulk, or let the assignment service route them by strategy and eligible roles with round-robin per lead source. Every change is stored for response-time and ownership reporting.
- Manual bulk assign
- Round-robin per lead source
- Auto-claim on inbound social replies
Follow-up schedules
Schedules are quick reminders on a contact with a date, owner, status and note. A nightly command flips anything past due to Overdue, and entries also appear on the lead timeline.
- List, Kanban and summary cards
- Create straight from a lead's timeline
- Nightly overdue sweep
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order