How Chronex360 helps manage your business in Ansan-si
For companies based in Ansan-si, Chronex360 connects WhatsApp Business API to a full lead workflow: capture, qualification, assignment, scheduled follow-up and conversion reporting.
In South Korea, a lead frequently originates from an Instagram ad or a Click-to-WhatsApp campaign aimed at export buyers, beauty and lifestyle shoppers, or B2B partners, and Chronex360 captures that first inquiry the instant it arrives, converting it into a structured, trackable lead. The platform routes the conversation to an agent working in Korean or English, guides the buyer through catalog sharing and rapid order confirmation that matches the market's fast-paced digital commerce culture, and tracks fulfillment through Korea's efficient, courier-driven delivery network or onward logistics for export-oriented sellers. Business-hours-aware routing keeps responses quick, matching local expectations for speed, while compliance-aware templates ensure promotional and transactional messaging stays within WhatsApp policy. Multi-agent assignment helps beauty, fashion, and electronics sellers handle spikes tied to flash promotions, and conversion reporting gives teams a clear, real-time view of how ad-driven conversations become confirmed, shipped orders across both domestic and international customer bases.
Lead management
Leads and contacts share one table, split by an is_lead flag. Filter by keyword, status, source, assignee, tags, favourite or date, switch to the Kanban to drag cards between statuses, or open the full activity workspace for a single lead.
- List, Kanban and activity drawer views
- Rich filters plus favourite and archive
- CSV / Excel import wizard with column mapping
Lead assignment
Assign leads manually in bulk, or let the assignment service route them by strategy and eligible roles with round-robin per lead source. Every change is stored for response-time and ownership reporting.
- Manual bulk assign
- Round-robin per lead source
- Auto-claim on inbound social replies
Follow-up schedules
Schedules are quick reminders on a contact with a date, owner, status and note. A nightly command flips anything past due to Overdue, and entries also appear on the lead timeline.
- List, Kanban and summary cards
- Create straight from a lead's timeline
- Nightly overdue sweep