How Chronex360 helps manage your business in Andong-si
In Andong-si (North Gyeongsang Province, Korea South), businesses use Chronex360 to capture every WhatsApp enquiry as a lead, qualify it automatically, and route it to the right team member without manual data entry.
In South Korea, a lead frequently originates from an Instagram ad or a Click-to-WhatsApp campaign aimed at export buyers, beauty and lifestyle shoppers, or B2B partners, and Chronex360 captures that first inquiry the instant it arrives, converting it into a structured, trackable lead. The platform routes the conversation to an agent working in Korean or English, guides the buyer through catalog sharing and rapid order confirmation that matches the market's fast-paced digital commerce culture, and tracks fulfillment through Korea's efficient, courier-driven delivery network or onward logistics for export-oriented sellers. Business-hours-aware routing keeps responses quick, matching local expectations for speed, while compliance-aware templates ensure promotional and transactional messaging stays within WhatsApp policy. Multi-agent assignment helps beauty, fashion, and electronics sellers handle spikes tied to flash promotions, and conversion reporting gives teams a clear, real-time view of how ad-driven conversations become confirmed, shipped orders across both domestic and international customer bases.
Follow-up schedules
Schedules are quick reminders on a contact with a date, owner, status and note. A nightly command flips anything past due to Overdue, and entries also appear on the lead timeline.
- List, Kanban and summary cards
- Create straight from a lead's timeline
- Nightly overdue sweep
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard