How Chronex360 helps manage your business in Beolgyo
For companies based in Beolgyo, Chronex360 connects WhatsApp Business API to a full lead workflow: capture, qualification, assignment, scheduled follow-up and conversion reporting.
In South Korea, a lead frequently originates from an Instagram ad or a Click-to-WhatsApp campaign aimed at export buyers, beauty and lifestyle shoppers, or B2B partners, and Chronex360 captures that first inquiry the instant it arrives, converting it into a structured, trackable lead. The platform routes the conversation to an agent working in Korean or English, guides the buyer through catalog sharing and rapid order confirmation that matches the market's fast-paced digital commerce culture, and tracks fulfillment through Korea's efficient, courier-driven delivery network or onward logistics for export-oriented sellers. Business-hours-aware routing keeps responses quick, matching local expectations for speed, while compliance-aware templates ensure promotional and transactional messaging stays within WhatsApp policy. Multi-agent assignment helps beauty, fashion, and electronics sellers handle spikes tied to flash promotions, and conversion reporting gives teams a clear, real-time view of how ad-driven conversations become confirmed, shipped orders across both domestic and international customer bases.
Orders board
Orders hold line items with product, quantity, selling price and a per-line discount, plus buyer and shipping details and campaign or employee attribution. Status cards, an amount filter and a drag Kanban keep the pipeline visible; Confirm moves a proforma to processing.
- Line-item orders with per-line discounts
- Status cards and drag Kanban
- Confirm, delete and Excel export
Lead analytics
The analytics service reports totals, new versus worked, conversion against final statuses, response times from assignment history, follow-up adherence and source and campaign breakdowns with time series. Results are cached for 15 minutes and exportable to Excel.
- Conversion, response time, follow-up adherence
- Period presets with source and assignee filters
- Cached 15 minutes, Excel export
Lead management
Leads and contacts share one table, split by an is_lead flag. Filter by keyword, status, source, assignee, tags, favourite or date, switch to the Kanban to drag cards between statuses, or open the full activity workspace for a single lead.
- List, Kanban and activity drawer views
- Rich filters plus favourite and archive
- CSV / Excel import wizard with column mapping