How Chronex360 helps manage your business in Trincomalee District
Chronex360 extends WhatsApp Business API coverage across Trincomalee District, Sri Lanka, so local businesses can capture and manage customer conversations from every city in the state.
Sri Lanka's Personal Data Protection Act No. 9 of 2022, enforced by the Data Protection Authority established in 2023, requires consent and a clear opt-out for electronic direct-marketing messages, with penalties for non-compliance. Capture and retain marketing opt-in evidence per campaign.
Follow-up schedules
Schedules are quick reminders on a contact with a date, owner, status and note. A nightly command flips anything past due to Overdue, and entries also appear on the lead timeline.
- List, Kanban and summary cards
- Create straight from a lead's timeline
- Nightly overdue sweep
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard