How Chronex360 helps manage your business in Rydaholm
For companies based in Rydaholm, Chronex360 connects WhatsApp Business API to a full lead workflow: capture, qualification, assignment, scheduled follow-up and conversion reporting.
Swedish ecommerce and service businesses tend to expect fast, no-fuss digital interactions, and Chronex360 is built to keep pace with that expectation. A lead generated through a Click-to-WhatsApp ad, an Instagram DM, or a website enquiry is captured instantly, assigned to the next available agent, and tracked as it moves through qualification, order or quote creation, and fulfilment through to delivery confirmation. Catalogue sharing inside the chat lets retailers present products and pricing without redirecting customers elsewhere, keeping the whole transaction inside one convenient conversation. Swedish-language templates keep replies feeling native, and business-hours-aware routing fits neatly with typical Nordic working patterns. Data handling is structured around GDPR requirements that Swedish businesses and consumers expect as standard, and conversion reporting gives teams a straightforward view of which channels are actually generating completed sales.
Lead assignment
Assign leads manually in bulk, or let the assignment service route them by strategy and eligible roles with round-robin per lead source. Every change is stored for response-time and ownership reporting.
- Manual bulk assign
- Round-robin per lead source
- Auto-claim on inbound social replies
Follow-up schedules
Schedules are quick reminders on a contact with a date, owner, status and note. A nightly command flips anything past due to Overdue, and entries also appear on the lead timeline.
- List, Kanban and summary cards
- Create straight from a lead's timeline
- Nightly overdue sweep
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order