How Chronex360 helps manage your business in Basel-Landschaft
Basel-Landschaft is one of 46 markets Chronex360 supports in Switzerland, with the same lead capture, qualification, assignment and reporting workflow available city by city.
Switzerland is not in the EU/EEA, so GDPR applies only when targeting EU/EEA residents; domestically, the revised Federal Act on Data Protection (FADP / nFADP), in force since 1 September 2023, governs personal data processing. Use clear opt-in, minimal data collection and prompt opt-out handling.
Lead management
Leads and contacts share one table, split by an is_lead flag. Filter by keyword, status, source, assignee, tags, favourite or date, switch to the Kanban to drag cards between statuses, or open the full activity workspace for a single lead.
- List, Kanban and activity drawer views
- Rich filters plus favourite and archive
- CSV / Excel import wizard with column mapping
Lead assignment
Assign leads manually in bulk, or let the assignment service route them by strategy and eligible roles with round-robin per lead source. Every change is stored for response-time and ownership reporting.
- Manual bulk assign
- Round-robin per lead source
- Auto-claim on inbound social replies
Follow-up schedules
Schedules are quick reminders on a contact with a date, owner, status and note. A nightly command flips anything past due to Overdue, and entries also appear on the lead timeline.
- List, Kanban and summary cards
- Create straight from a lead's timeline
- Nightly overdue sweep
Cities in Basel-Landschaft
Chronex360 supports WhatsApp Business API onboarding for 46 cities across Basel-Landschaft, including: