How Chronex360 helps manage your business in Orpund
For companies based in Orpund, Chronex360 connects WhatsApp Business API to a full lead workflow: capture, qualification, assignment, scheduled follow-up and conversion reporting.
Swiss businesses, from private banking-adjacent fintech firms to premium retail and luxury goods brands, tend to prioritise discretion and precision in every customer interaction, and Chronex360 is designed to support exactly that. An enquiry from a website form, an Instagram DM, or a Click-to-WhatsApp ad is captured and assigned to a qualified agent, then tracked carefully through qualification, proposal or quote creation, and delivery or fulfilment, with a clean audit trail at every step. Multi-agent assignment lets sensitive or high-value enquiries reach the right specialist quickly rather than sitting in a general queue. Message templates are available in the country's major languages, and data handling practices are built to satisfy the rigorous privacy expectations Swiss businesses and their clients hold. Reporting gives leadership a clear, discreet view of how enquiries are converting into confirmed business, without exposing sensitive client detail unnecessarily.
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard
Orders board
Orders hold line items with product, quantity, selling price and a per-line discount, plus buyer and shipping details and campaign or employee attribution. Status cards, an amount filter and a drag Kanban keep the pipeline visible; Confirm moves a proforma to processing.
- Line-item orders with per-line discounts
- Status cards and drag Kanban
- Confirm, delete and Excel export