How Chronex360 helps manage your business in Ticino
Chronex360's WhatsApp Business API workflow — capture, qualify, assign, follow up, convert — is available to businesses throughout Ticino, Switzerland.
Switzerland is not in the EU/EEA, so GDPR applies only when targeting EU/EEA residents; domestically, the revised Federal Act on Data Protection (FADP / nFADP), in force since 1 September 2023, governs personal data processing. Use clear opt-in, minimal data collection and prompt opt-out handling.
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard
Orders board
Orders hold line items with product, quantity, selling price and a per-line discount, plus buyer and shipping details and campaign or employee attribution. Status cards, an amount filter and a drag Kanban keep the pipeline visible; Confirm moves a proforma to processing.
- Line-item orders with per-line discounts
- Status cards and drag Kanban
- Confirm, delete and Excel export
Cities in Ticino
Chronex360 supports WhatsApp Business API onboarding for 63 cities across Ticino, including: