How Chronex360 helps manage your business in Tagob
Chronex360 provides WhatsApp Business API workflow for businesses in Tagob, districts of Republican Subordination, turning inbound WhatsApp, Instagram and Facebook conversations into tracked, qualified leads.
Small and mid-sized businesses in Tajikistan, including retailers, remittance-linked service providers, and agricultural traders, typically win customers through word-of-mouth WhatsApp introductions and Facebook or Instagram posts, and Chronex360 turns that informal flow of enquiries into an organized, trackable pipeline. Each new conversation is captured with its source noted, routed to an available agent, and followed through qualification, pricing discussion, and order confirmation until the goods or service are actually delivered, giving owners a clear view of what is really happening across dozens of simultaneous chats. For businesses where a single missed message can mean a lost customer relationship built over years, that reliability matters more than volume. Chronex360 provides Tajik and Russian messaging templates, agent assignment that respects local business hours, shared catalogs for quoting products or services quickly, and reporting that shows exactly which conversations turn into revenue, helping Tajikistan's businesses professionalize customer communication without losing its personal touch.
Lead assignment
Assign leads manually in bulk, or let the assignment service route them by strategy and eligible roles with round-robin per lead source. Every change is stored for response-time and ownership reporting.
- Manual bulk assign
- Round-robin per lead source
- Auto-claim on inbound social replies
Follow-up schedules
Schedules are quick reminders on a contact with a date, owner, status and note. A nightly command flips anything past due to Overdue, and entries also appear on the lead timeline.
- List, Kanban and summary cards
- Create straight from a lead's timeline
- Nightly overdue sweep
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order