How Chronex360 helps manage your business in Niulakita
For companies based in Niulakita, Chronex360 connects WhatsApp Business API to a full lead workflow: capture, qualification, assignment, scheduled follow-up and conversion reporting.
For Tuvalu's small businesses, typically retailers, service providers, and organizations connected to government or international aid programs, customer contact mostly arrives through direct WhatsApp and Facebook messages rather than broad digital marketing, and Chronex360 helps ensure that every one of these limited but valuable enquiries is handled with care. A message is captured as soon as it comes in, assigned to the right person, and tracked from initial contact through agreement on terms or pricing to final delivery, giving a small team the kind of structured record that supports long-term customer trust. In a market as compact as Tuvalu, the value of the platform is not in managing high volume but in guaranteeing that no enquiry is ever overlooked and every customer relationship is properly documented and nurtured. Chronex360 offers English-language messaging templates, straightforward agent assignment, and simple reporting that lets Tuvalu's businesses see exactly how each lead was handled from first message to completed transaction.
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard
Orders board
Orders hold line items with product, quantity, selling price and a per-line discount, plus buyer and shipping details and campaign or employee attribution. Status cards, an amount filter and a drag Kanban keep the pipeline visible; Confirm moves a proforma to processing.
- Line-item orders with per-line discounts
- Status cards and drag Kanban
- Confirm, delete and Excel export
Lead analytics
The analytics service reports totals, new versus worked, conversion against final statuses, response times from assignment history, follow-up adherence and source and campaign breakdowns with time series. Results are cached for 15 minutes and exportable to Excel.
- Conversion, response time, follow-up adherence
- Period presets with source and assignee filters
- Cached 15 minutes, Excel export