How Chronex360 helps manage your business in Velyka Dymerka
Chronex360 brings the same WhatsApp Business API onboarding and lead-management workflow used across Kyiv Oblast to businesses in Velyka Dymerka.
A Ukrainian business maintaining customer relationships through a period of disruption often relies on WhatsApp and Messenger precisely because they work reliably when other channels do not, with leads arriving from a website enquiry, a Click-to-WhatsApp ad, or a direct message from an existing contact. Chronex360 captures each of these the moment they land, tags them appropriately, and routes them to an available agent so responsiveness stays consistent even under difficult conditions. As a conversation moves from initial contact to a confirmed order or service request and on to delivery, the full thread stays attached to that lead, giving the team a dependable record regardless of circumstances. Ukrainian and English templates keep communication natural, business-hours-aware routing adapts to a team's actual availability, and Chronex360 helps businesses keep outbound messaging aligned with applicable sanctions and compliance regulations at all times. Reporting then shows which channel is actually sustaining customer relationships and completed transactions.
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard
Orders board
Orders hold line items with product, quantity, selling price and a per-line discount, plus buyer and shipping details and campaign or employee attribution. Status cards, an amount filter and a drag Kanban keep the pipeline visible; Confirm moves a proforma to processing.
- Line-item orders with per-line discounts
- Status cards and drag Kanban
- Confirm, delete and Excel export