How Chronex360 helps manage your business in Villa Rica
For companies based in Villa Rica, Chronex360 connects WhatsApp Business API to a full lead workflow: capture, qualification, assignment, scheduled follow-up and conversion reporting.
American shoppers and B2B buyers rarely commit on the first message: they tap a Click-to-WhatsApp ad, DM an Instagram post, or fill out a website form, then expect a fast, professional reply. Chronex360 pulls every one of those entry points into a single inbox, tags the source, and routes the conversation to the right sales or support agent based on business hours and workload, so ecommerce, home services, and B2B teams never lose a thread between channels. As the conversation moves from qualification to a quote or order, Chronex360 keeps a running record tied to that lead, right through to shipment confirmation and address-based courier delivery, giving managers a clear view of what converted and what stalled. Built for the US market, the platform runs in English, respects opt-in and messaging-window compliance, supports catalog and order sharing in chat, and gives agents shared visibility so no inquiry sits unanswered while conversion reporting shows where deals are won or lost.
Lead assignment
Assign leads manually in bulk, or let the assignment service route them by strategy and eligible roles with round-robin per lead source. Every change is stored for response-time and ownership reporting.
- Manual bulk assign
- Round-robin per lead source
- Auto-claim on inbound social replies
Follow-up schedules
Schedules are quick reminders on a contact with a date, owner, status and note. A nightly command flips anything past due to Overdue, and entries also appear on the lead timeline.
- List, Kanban and summary cards
- Create straight from a lead's timeline
- Nightly overdue sweep
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order