How Chronex360 helps manage your business in Massachusetts
Massachusetts is one of 404 markets Chronex360 supports in United States, with the same lead capture, qualification, assignment and reporting workflow available city by city.
TCPA, state telemarketing rules and state privacy laws can apply. Promotional messaging often warrants prior express written consent; maintain evidence of opt-in and stop immediately on opt-out.
Follow-up schedules
Schedules are quick reminders on a contact with a date, owner, status and note. A nightly command flips anything past due to Overdue, and entries also appear on the lead timeline.
- List, Kanban and summary cards
- Create straight from a lead's timeline
- Nightly overdue sweep
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard
Cities in Massachusetts
Chronex360 supports WhatsApp Business API onboarding for 404 cities across Massachusetts, including: