How Chronex360 helps manage your business in Cerro Largo Department
Chronex360's WhatsApp Business API workflow — capture, qualify, assign, follow up, convert — is available to businesses throughout Cerro Largo Department, Uruguay.
Uruguay's Law No. 18.331 on the Protection of Personal Data (2008), overseen by the URCDP regulator, requires informed consent, purpose limitation and registration of databases, and has been reinforced by later amendments covering breach notification and privacy-by-design obligations. Uruguay also holds EU adequacy status, reflecting a comparatively mature enforcement regime — obtain and document clear WhatsApp marketing opt-in and register applicable databases where required.
Lead analytics
The analytics service reports totals, new versus worked, conversion against final statuses, response times from assignment history, follow-up adherence and source and campaign breakdowns with time series. Results are cached for 15 minutes and exportable to Excel.
- Conversion, response time, follow-up adherence
- Period presets with source and assignee filters
- Cached 15 minutes, Excel export
Lead management
Leads and contacts share one table, split by an is_lead flag. Filter by keyword, status, source, assignee, tags, favourite or date, switch to the Kanban to drag cards between statuses, or open the full activity workspace for a single lead.
- List, Kanban and activity drawer views
- Rich filters plus favourite and archive
- CSV / Excel import wizard with column mapping
Lead assignment
Assign leads manually in bulk, or let the assignment service route them by strategy and eligible roles with round-robin per lead source. Every change is stored for response-time and ownership reporting.
- Manual bulk assign
- Round-robin per lead source
- Auto-claim on inbound social replies
Cities in Cerro Largo Department
Chronex360 supports WhatsApp Business API onboarding for 5 cities across Cerro Largo Department, including: