How Chronex360 helps manage your business in Mŭynoq
Chronex360 brings the same WhatsApp Business API onboarding and lead-management workflow used across Karakalpakstan to businesses in Mŭynoq.
In Uzbekistan, a growing base of retail, textile, and trading businesses now generates leads through WhatsApp enquiries — alongside the Telegram channels many Uzbek buyers also use — Instagram promotions, and website forms, and Chronex360 gives these businesses a structured way to turn that traffic into tracked, accountable sales. Every enquiry is logged the instant it arrives, automatically assigned to an available agent based on workload and business hours, and carried forward through quoting and order confirmation to eventual fulfillment, so a manager in Tashkent or Samarkand can see precisely how many chats became paying customers. This end-to-end visibility is especially valuable for manufacturers and trading companies juggling multiple simultaneous conversations that used to live in personal phones. Chronex360 supports Uzbek and Russian messaging templates, keeps responses compliant with regional messaging norms, enables shared product catalogs for faster quoting, and produces reporting that turns scattered WhatsApp activity into a measurable, manageable sales operation for Uzbek businesses of any size.
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard
Orders board
Orders hold line items with product, quantity, selling price and a per-line discount, plus buyer and shipping details and campaign or employee attribution. Status cards, an amount filter and a drag Kanban keep the pipeline visible; Confirm moves a proforma to processing.
- Line-item orders with per-line discounts
- Status cards and drag Kanban
- Confirm, delete and Excel export
Lead analytics
The analytics service reports totals, new versus worked, conversion against final statuses, response times from assignment history, follow-up adherence and source and campaign breakdowns with time series. Results are cached for 15 minutes and exportable to Excel.
- Conversion, response time, follow-up adherence
- Period presets with source and assignee filters
- Cached 15 minutes, Excel export