How Chronex360 helps manage your business in Lakatoro
For companies based in Lakatoro, Chronex360 connects WhatsApp Business API to a full lead workflow: capture, qualification, assignment, scheduled follow-up and conversion reporting.
Vanuatu's tourism operators, boutique retailers, and trade-focused small businesses typically connect with customers through Instagram enquiries, Click-to-WhatsApp ads, and direct referrals from past guests, and Chronex360 ensures each of those conversations is properly captured and followed through rather than lost between staff phones. A booking or product enquiry is logged immediately, assigned to the right team member, and tracked from initial interest through quote confirmation to final delivery or check-in, giving small operators the kind of structured visibility usually reserved for much larger businesses. Because Vanuatu's market rewards close, personal customer relationships over sheer transaction volume, the platform is designed to help owners give every lead individual attention while still keeping a clear record of outcomes. Chronex360 supports English and Bislama-friendly messaging templates, business-hours-aware routing, shared catalogs for tours and goods, and simple conversion reporting that helps Vanuatu businesses understand exactly which enquiries are becoming confirmed bookings and sales.
Lead management
Leads and contacts share one table, split by an is_lead flag. Filter by keyword, status, source, assignee, tags, favourite or date, switch to the Kanban to drag cards between statuses, or open the full activity workspace for a single lead.
- List, Kanban and activity drawer views
- Rich filters plus favourite and archive
- CSV / Excel import wizard with column mapping
Lead assignment
Assign leads manually in bulk, or let the assignment service route them by strategy and eligible roles with round-robin per lead source. Every change is stored for response-time and ownership reporting.
- Manual bulk assign
- Round-robin per lead source
- Auto-claim on inbound social replies
Follow-up schedules
Schedules are quick reminders on a contact with a date, owner, status and note. A nightly command flips anything past due to Overdue, and entries also appear on the lead timeline.
- List, Kanban and summary cards
- Create straight from a lead's timeline
- Nightly overdue sweep