How Chronex360 helps manage your business in Port-Olry
Chronex360 brings the same WhatsApp Business API onboarding and lead-management workflow used across Sanma to businesses in Port-Olry.
Vanuatu's tourism operators, boutique retailers, and trade-focused small businesses typically connect with customers through Instagram enquiries, Click-to-WhatsApp ads, and direct referrals from past guests, and Chronex360 ensures each of those conversations is properly captured and followed through rather than lost between staff phones. A booking or product enquiry is logged immediately, assigned to the right team member, and tracked from initial interest through quote confirmation to final delivery or check-in, giving small operators the kind of structured visibility usually reserved for much larger businesses. Because Vanuatu's market rewards close, personal customer relationships over sheer transaction volume, the platform is designed to help owners give every lead individual attention while still keeping a clear record of outcomes. Chronex360 supports English and Bislama-friendly messaging templates, business-hours-aware routing, shared catalogs for tours and goods, and simple conversion reporting that helps Vanuatu businesses understand exactly which enquiries are becoming confirmed bookings and sales.
Orders board
Orders hold line items with product, quantity, selling price and a per-line discount, plus buyer and shipping details and campaign or employee attribution. Status cards, an amount filter and a drag Kanban keep the pipeline visible; Confirm moves a proforma to processing.
- Line-item orders with per-line discounts
- Status cards and drag Kanban
- Confirm, delete and Excel export
Lead analytics
The analytics service reports totals, new versus worked, conversion against final statuses, response times from assignment history, follow-up adherence and source and campaign breakdowns with time series. Results are cached for 15 minutes and exportable to Excel.
- Conversion, response time, follow-up adherence
- Period presets with source and assignee filters
- Cached 15 minutes, Excel export
Lead management
Leads and contacts share one table, split by an is_lead flag. Filter by keyword, status, source, assignee, tags, favourite or date, switch to the Kanban to drag cards between statuses, or open the full activity workspace for a single lead.
- List, Kanban and activity drawer views
- Rich filters plus favourite and archive
- CSV / Excel import wizard with column mapping