How Chronex360 helps manage your business in Sola
In Sola (Torba, Vanuatu), businesses use Chronex360 to capture every WhatsApp enquiry as a lead, qualify it automatically, and route it to the right team member without manual data entry.
Vanuatu's tourism operators, boutique retailers, and trade-focused small businesses typically connect with customers through Instagram enquiries, Click-to-WhatsApp ads, and direct referrals from past guests, and Chronex360 ensures each of those conversations is properly captured and followed through rather than lost between staff phones. A booking or product enquiry is logged immediately, assigned to the right team member, and tracked from initial interest through quote confirmation to final delivery or check-in, giving small operators the kind of structured visibility usually reserved for much larger businesses. Because Vanuatu's market rewards close, personal customer relationships over sheer transaction volume, the platform is designed to help owners give every lead individual attention while still keeping a clear record of outcomes. Chronex360 supports English and Bislama-friendly messaging templates, business-hours-aware routing, shared catalogs for tours and goods, and simple conversion reporting that helps Vanuatu businesses understand exactly which enquiries are becoming confirmed bookings and sales.
Lead assignment
Assign leads manually in bulk, or let the assignment service route them by strategy and eligible roles with round-robin per lead source. Every change is stored for response-time and ownership reporting.
- Manual bulk assign
- Round-robin per lead source
- Auto-claim on inbound social replies
Follow-up schedules
Schedules are quick reminders on a contact with a date, owner, status and note. A nightly command flips anything past due to Overdue, and entries also appear on the lead timeline.
- List, Kanban and summary cards
- Create straight from a lead's timeline
- Nightly overdue sweep
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order