How Chronex360 helps manage your business in Nghệ An
Chronex360's WhatsApp Business API workflow — capture, qualify, assign, follow up, convert — is available to businesses throughout Nghệ An, Vietnam.
Vietnam's Decree No. 13/2023/ND-CP on personal data protection (in effect since 1 July 2023, and superseded by a new national Personal Data Protection Law effective 1 January 2026) requires informed, opt-in consent before using personal data for marketing, with clear disclosure of content, method and frequency.
Lead assignment
Assign leads manually in bulk, or let the assignment service route them by strategy and eligible roles with round-robin per lead source. Every change is stored for response-time and ownership reporting.
- Manual bulk assign
- Round-robin per lead source
- Auto-claim on inbound social replies
Follow-up schedules
Schedules are quick reminders on a contact with a date, owner, status and note. A nightly command flips anything past due to Overdue, and entries also appear on the lead timeline.
- List, Kanban and summary cards
- Create straight from a lead's timeline
- Nightly overdue sweep
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order
Cities in Nghệ An
Chronex360 supports WhatsApp Business API onboarding for 18 cities across Nghệ An, including: