How Chronex360 helps manage your business in Quảng Ninh
Businesses across Quảng Ninh (Vietnam) run their WhatsApp Business API programme on Chronex360, turning inbound chats into tracked, assigned and followed-up leads.
Vietnam's Decree No. 13/2023/ND-CP on personal data protection (in effect since 1 July 2023, and superseded by a new national Personal Data Protection Law effective 1 January 2026) requires informed, opt-in consent before using personal data for marketing, with clear disclosure of content, method and frequency.
Orders board
Orders hold line items with product, quantity, selling price and a per-line discount, plus buyer and shipping details and campaign or employee attribution. Status cards, an amount filter and a drag Kanban keep the pipeline visible; Confirm moves a proforma to processing.
- Line-item orders with per-line discounts
- Status cards and drag Kanban
- Confirm, delete and Excel export
Lead analytics
The analytics service reports totals, new versus worked, conversion against final statuses, response times from assignment history, follow-up adherence and source and campaign breakdowns with time series. Results are cached for 15 minutes and exportable to Excel.
- Conversion, response time, follow-up adherence
- Period presets with source and assignee filters
- Cached 15 minutes, Excel export
Lead management
Leads and contacts share one table, split by an is_lead flag. Filter by keyword, status, source, assignee, tags, favourite or date, switch to the Kanban to drag cards between statuses, or open the full activity workspace for a single lead.
- List, Kanban and activity drawer views
- Rich filters plus favourite and archive
- CSV / Excel import wizard with column mapping
Cities in Quảng Ninh
Chronex360 supports WhatsApp Business API onboarding for 14 cities across Quảng Ninh, including: