How Chronex360 helps manage your business in Huyện Bến Cầu
Chronex360 brings the same WhatsApp Business API onboarding and lead-management workflow used across Tây Ninh to businesses in Huyện Bến Cầu.
A lead in Vietnam often starts on Facebook, WhatsApp or an Instagram ad reply, alongside the Zalo conversations many Vietnamese shoppers also use, and Chronex360 is built to capture that first message from Hanoi, Ho Chi Minh City, or Da Nang and turn it into a qualified, trackable lead immediately. The conversation is assigned to an agent working in Vietnamese or English, moved through catalog sharing and order confirmation, and tracked through to courier-based, cash-on-delivery-friendly fulfillment that remains central to Vietnamese ecommerce, particularly for fashion, electronics, and home goods sellers. Business-hours-aware routing ensures leads generated during evening browsing peaks are handled promptly rather than lost overnight, and compliance-aware templates keep messaging within WhatsApp commerce guidelines. Multi-agent assignment supports growing retail and manufacturing-export businesses managing simultaneous domestic and overseas inquiries, and consolidated conversion reporting shows exactly how many ad-driven chats result in confirmed, delivered orders, giving fast-scaling Vietnamese businesses the structured pipeline that manual chat selling cannot provide.
Lead assignment
Assign leads manually in bulk, or let the assignment service route them by strategy and eligible roles with round-robin per lead source. Every change is stored for response-time and ownership reporting.
- Manual bulk assign
- Round-robin per lead source
- Auto-claim on inbound social replies
Follow-up schedules
Schedules are quick reminders on a contact with a date, owner, status and note. A nightly command flips anything past due to Overdue, and entries also appear on the lead timeline.
- List, Kanban and summary cards
- Create straight from a lead's timeline
- Nightly overdue sweep
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order