How Chronex360 helps manage your business in Southern Province
In Southern Province, Zambia, Chronex360 gives sales and support teams one workspace for WhatsApp, Instagram and Facebook conversations, with qualification and follow-up built in.
Zambia's Data Protection Act No. 3 of 2021 (enforcement by the Data Protection Commission began in March 2025) governs collection, use and processing of personal data. Capture clear WhatsApp marketing opt-in, keep opt-in/opt-out records, and avoid purchased contact lists.
Orders board
Orders hold line items with product, quantity, selling price and a per-line discount, plus buyer and shipping details and campaign or employee attribution. Status cards, an amount filter and a drag Kanban keep the pipeline visible; Confirm moves a proforma to processing.
- Line-item orders with per-line discounts
- Status cards and drag Kanban
- Confirm, delete and Excel export
Lead analytics
The analytics service reports totals, new versus worked, conversion against final statuses, response times from assignment history, follow-up adherence and source and campaign breakdowns with time series. Results are cached for 15 minutes and exportable to Excel.
- Conversion, response time, follow-up adherence
- Period presets with source and assignee filters
- Cached 15 minutes, Excel export
Lead management
Leads and contacts share one table, split by an is_lead flag. Filter by keyword, status, source, assignee, tags, favourite or date, switch to the Kanban to drag cards between statuses, or open the full activity workspace for a single lead.
- List, Kanban and activity drawer views
- Rich filters plus favourite and archive
- CSV / Excel import wizard with column mapping
Cities in Southern Province
Chronex360 supports WhatsApp Business API onboarding for 12 cities across Southern Province, including: