How Chronex360 helps manage your business in Harare Province
Chronex360 extends WhatsApp Business API coverage across Harare Province, Zimbabwe, so local businesses can capture and manage customer conversations from every city in the state.
Zimbabwe's Cyber and Data Protection Act (Act 5 of 2021) requires lawful, transparent processing and gives data subjects the right to object to direct marketing. POTRAZ is the data protection authority; keep documented marketing consent and honor opt-outs promptly.
Orders board
Orders hold line items with product, quantity, selling price and a per-line discount, plus buyer and shipping details and campaign or employee attribution. Status cards, an amount filter and a drag Kanban keep the pipeline visible; Confirm moves a proforma to processing.
- Line-item orders with per-line discounts
- Status cards and drag Kanban
- Confirm, delete and Excel export
Lead analytics
The analytics service reports totals, new versus worked, conversion against final statuses, response times from assignment history, follow-up adherence and source and campaign breakdowns with time series. Results are cached for 15 minutes and exportable to Excel.
- Conversion, response time, follow-up adherence
- Period presets with source and assignee filters
- Cached 15 minutes, Excel export
Lead management
Leads and contacts share one table, split by an is_lead flag. Filter by keyword, status, source, assignee, tags, favourite or date, switch to the Kanban to drag cards between statuses, or open the full activity workspace for a single lead.
- List, Kanban and activity drawer views
- Rich filters plus favourite and archive
- CSV / Excel import wizard with column mapping
Cities in Harare Province
Chronex360 supports WhatsApp Business API onboarding for 3 cities across Harare Province, including: