How Chronex360 helps manage your business in Lupane
For companies based in Lupane, Chronex360 connects WhatsApp Business API to a full lead workflow: capture, qualification, assignment, scheduled follow-up and conversion reporting.
Businesses in Harare and Bulawayo know that a customer relationship built over WhatsApp can be a company’s most durable asset, and Chronex360 is built to protect exactly that. Inquiries from Click-to-WhatsApp ads, Facebook Messenger, or a customer's saved contact are gathered into a single, organized inbox rather than living on individual staff phones, and each one is routed to an agent who can respond promptly and consistently. As a conversation progresses from question to quote to confirmed order, Chronex360 keeps a clear record of what was promised and tracks the order through to delivery or collection, giving both the business and the customer a dependable paper trail. English templates and business-hours-aware assignment keep replies steady even when a team is small or stretched thin. For companies navigating a challenging trading environment, that reliability — knowing every lead is logged, followed up, and accounted for — is a genuine competitive advantage.
Follow-up schedules
Schedules are quick reminders on a contact with a date, owner, status and note. A nightly command flips anything past due to Overdue, and entries also appear on the lead timeline.
- List, Kanban and summary cards
- Create straight from a lead's timeline
- Nightly overdue sweep
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard