How Chronex360 helps manage your business in Kwekwe District
Chronex360 provides WhatsApp Business API workflow for businesses in Kwekwe District, Midlands Province, turning inbound WhatsApp, Instagram and Facebook conversations into tracked, qualified leads.
Businesses in Harare and Bulawayo know that a customer relationship built over WhatsApp can be a company’s most durable asset, and Chronex360 is built to protect exactly that. Inquiries from Click-to-WhatsApp ads, Facebook Messenger, or a customer's saved contact are gathered into a single, organized inbox rather than living on individual staff phones, and each one is routed to an agent who can respond promptly and consistently. As a conversation progresses from question to quote to confirmed order, Chronex360 keeps a clear record of what was promised and tracks the order through to delivery or collection, giving both the business and the customer a dependable paper trail. English templates and business-hours-aware assignment keep replies steady even when a team is small or stretched thin. For companies navigating a challenging trading environment, that reliability — knowing every lead is logged, followed up, and accounted for — is a genuine competitive advantage.
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard
Orders board
Orders hold line items with product, quantity, selling price and a per-line discount, plus buyer and shipping details and campaign or employee attribution. Status cards, an amount filter and a drag Kanban keep the pipeline visible; Confirm moves a proforma to processing.
- Line-item orders with per-line discounts
- Status cards and drag Kanban
- Confirm, delete and Excel export