How Chronex360 helps manage your business in Gobojango
In Gobojango (Central District, Botswana), businesses use Chronex360 to capture every WhatsApp enquiry as a lead, qualify it automatically, and route it to the right team member without manual data entry.
Safari lodges and tour operators in Gaborone or near the Okavango Delta often see a lead begin as a Click-to-WhatsApp ad click from a traveler comparing options, and that first response speed can decide whether a booking happens at all. Chronex360 routes these inquiries, along with Facebook Messenger and website chats, to an available agent instantly, letting the team qualify travel dates, share a quote or itinerary, and confirm a booking without the thread getting lost among other conversations. The same structure serves retail and trading businesses in Gaborone, where a quoted order moves cleanly through confirmation to delivery or collection, with status visible to the whole team. English templates keep messaging polished and consistent for an international audience, and business-hours-aware assignment ensures a timely reply even across different customer time zones. Owners get a clear picture of which inquiries turned into confirmed bookings or sales, channel by channel.
Follow-up schedules
Schedules are quick reminders on a contact with a date, owner, status and note. A nightly command flips anything past due to Overdue, and entries also appear on the lead timeline.
- List, Kanban and summary cards
- Create straight from a lead's timeline
- Nightly overdue sweep
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard