How Chronex360 helps manage your business in Rust’avi
Rust’avi businesses run their social-to-WhatsApp sales pipeline on Chronex360, from the first Click-to-WhatsApp reply through to a completed, tracked order.
Georgian businesses, spanning Tbilisi's hospitality scene, wine and agricultural exporters, and a fast-growing retail sector, generate leads across Instagram ads, Click-to-WhatsApp campaigns, and website enquiries, and Chronex360 gives them one unified system to manage all of it. From the instant a guest asks about a tour, a buyer requests an export quote, or a shopper messages about a product, the conversation is logged, routed to the right specialist, and tracked through qualification, order or booking confirmation, and final delivery or fulfillment. That visibility is particularly valuable for Georgia's tourism and export-driven businesses, where a single enquiry can represent significant revenue and deserves careful handling rather than being lost in a generic inbox. Chronex360 supports Georgian and English messaging templates, agent assignment aligned to local business hours, shared catalogs for quoting goods, tours, or services, and conversion reporting that helps owners see precisely which channels and campaigns are actually driving completed business.
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard
Orders board
Orders hold line items with product, quantity, selling price and a per-line discount, plus buyer and shipping details and campaign or employee attribution. Status cards, an amount filter and a drag Kanban keep the pipeline visible; Confirm moves a proforma to processing.
- Line-item orders with per-line discounts
- Status cards and drag Kanban
- Confirm, delete and Excel export