Compliance watchpoints
Grenada's Data Protection Act, No. 1 of 2023, follows the OECS Data Protection Model Bill and establishes standard consent and data-handling principles for organizations processing personal data in Grenada.
How to launch on Chronex360
Use English-language templates and automated qualification for social-sourced leads. Keep documented opt-in and an easy opt-out given the 2023 Data Protection Act.
Recommended social-to-WhatsApp growth flow
Meta ad / Instagram DM / Facebook message → Chronex360 lead source → WhatsApp qualification → agent assignment → task or schedule → proposal/catalogue/order → follow-up → conversion reporting. Use Marketing templates only for opted-in promotional outreach; use Utility for requested/transaction-triggered updates; use Service replies when the customer starts the conversation.
What to track
Lead volume by source, opt-in rate, first-response time, qualified-lead rate, agent follow-up adherence, template delivery/reply rate, conversion rate, order/revenue attribution where applicable, and opt-out/blocked rate.