How Chronex360 helps manage your business in Mansôa
Chronex360 provides WhatsApp Business API workflow for businesses in Mansôa, Oio Region, turning inbound WhatsApp, Instagram and Facebook conversations into tracked, qualified leads.
In Bissau, where businesses often operate with limited infrastructure and a mix of formal and informal trade, the most valuable thing a WhatsApp tool can offer is dependable continuity rather than complexity. Chronex360 provides that by capturing every customer inquiry, whether through WhatsApp, Messenger, or a website contact form, into one steady record, so a conversation about cashew exports or a retail order is not lost when a phone is shared, lost, or replaced. Agents can note what a buyer wants, confirm terms, and track whether an order was ultimately fulfilled, giving business owners a reliable history to draw on for future dealings. This consistency is especially valuable for maintaining trust with repeat trading partners. Chronex360 is delivered with Portuguese and French-aware message templates, simple agent assignment suited to small teams, and clear reporting, giving businesses in Guinea-Bissau a resilient foundation for customer communication despite challenging conditions.
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard
Orders board
Orders hold line items with product, quantity, selling price and a per-line discount, plus buyer and shipping details and campaign or employee attribution. Status cards, an amount filter and a drag Kanban keep the pipeline visible; Confirm moves a proforma to processing.
- Line-item orders with per-line discounts
- Status cards and drag Kanban
- Confirm, delete and Excel export
Lead analytics
The analytics service reports totals, new versus worked, conversion against final statuses, response times from assignment history, follow-up adherence and source and campaign breakdowns with time series. Results are cached for 15 minutes and exportable to Excel.
- Conversion, response time, follow-up adherence
- Period presets with source and assignee filters
- Cached 15 minutes, Excel export