How Chronex360 helps manage your business in Northern District
Chronex360's WhatsApp Business API workflow — capture, qualify, assign, follow up, convert — is available to businesses throughout Northern District, Israel.
Israel's Privacy Protection Law, as updated by Amendment No. 13 (approved August 2024, most provisions effective August 2025), requires explicit, informed and granular consent for marketing and direct-marketing databases above a size threshold to register with the Privacy Protection Authority. Use clear, unbundled opt-in for promotional WhatsApp messaging and keep opt-out simple.
Lead analytics
The analytics service reports totals, new versus worked, conversion against final statuses, response times from assignment history, follow-up adherence and source and campaign breakdowns with time series. Results are cached for 15 minutes and exportable to Excel.
- Conversion, response time, follow-up adherence
- Period presets with source and assignee filters
- Cached 15 minutes, Excel export
Lead management
Leads and contacts share one table, split by an is_lead flag. Filter by keyword, status, source, assignee, tags, favourite or date, switch to the Kanban to drag cards between statuses, or open the full activity workspace for a single lead.
- List, Kanban and activity drawer views
- Rich filters plus favourite and archive
- CSV / Excel import wizard with column mapping
Lead assignment
Assign leads manually in bulk, or let the assignment service route them by strategy and eligible roles with round-robin per lead source. Every change is stored for response-time and ownership reporting.
- Manual bulk assign
- Round-robin per lead source
- Auto-claim on inbound social replies
Cities in Northern District
Chronex360 supports WhatsApp Business API onboarding for 56 cities across Northern District, including: