How Chronex360 helps manage your business in Quiindy
Chronex360 brings the same WhatsApp Business API onboarding and lead-management workflow used across Paraguarí Department to businesses in Quiindy.
Paraguayan businesses often see leads arrive through a Click-to-WhatsApp ad or a direct Instagram message from a buyer who wants a fast answer on price and stock. Chronex360 captures that first message instantly, qualifies it, and assigns it to an available agent according to local business hours, giving retail and ecommerce teams the structure to respond consistently even as inquiry volume rises. The conversation is then tracked from quoting through order confirmation and on to delivery, reflecting the WhatsApp-coordinated arrangements many Paraguayan sellers use to confirm delivery timing and location directly with the customer. Spanish-language message templates, product catalog sharing inside the chat, and compliance-aware messaging that respects opt-in expectations keep every exchange professional. Multi-agent assignment ensures inquiries are shared evenly rather than concentrated on one person, and conversion reporting gives owners a dependable, ongoing view of which channels and agents are actually closing business, from the first tap to the delivered order.
Follow-up schedules
Schedules are quick reminders on a contact with a date, owner, status and note. A nightly command flips anything past due to Overdue, and entries also appear on the lead timeline.
- List, Kanban and summary cards
- Create straight from a lead's timeline
- Nightly overdue sweep
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard