How to launch on Chronex360
Chronex360 connects Click-to-WhatsApp, Instagram and Facebook enquiries from Puerto Rico into one lead pipeline: every conversation is captured, automatically qualified, assigned to the right agent, and followed through catalogue sharing, quotation and order confirmation. Business-hours-aware routing and multi-agent assignment keep response times tight, while conversion reporting shows exactly which campaigns and agents are turning conversations into revenue.
Recommended social-to-WhatsApp growth flow
Meta ad / Instagram DM / Facebook message
Chronex360 lead source
WhatsApp qualification
agent assignment
task or schedule
proposal/catalogue/order
follow-up
conversion reporting
- Use Marketing templates only for opted-in promotional outreach
- use Utility for requested/transaction-triggered updates
- use Service replies when the customer starts the conversation
What to track
Lead volume by source, opt-in rate, first-response time, qualified-lead rate, agent follow-up adherence, template delivery/reply rate, conversion rate, order/revenue attribution where applicable, and opt-out/blocked rate.