How Chronex360 helps manage your business in Western Area
Businesses across Western Area (Sierra Leone) run their WhatsApp Business API programme on Chronex360, turning inbound chats into tracked, assigned and followed-up leads.
Sierra Leone does not yet have a data-protection law in force; a Right to Access Information and Data Protection Regulatory Commission Bill, said to draw on GDPR and the African Union Malabo Convention, was under nationwide consultation as of the most recent public reporting found rather than enacted. In the absence of a specific statute, use a conservative standard: explicit opt-in for marketing, clear business identity and an easy opt-out.
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order
Product catalogue
Categories nest with a parent and carry a GST percentage, HSN code and unit. Add dynamic per-category fields, then products with ordered media, external video URLs and a shared image gallery. An import wizard mirrors the leads importer.
- Nested categories with GST, HSN and unit
- Dynamic per-category fields
- Image and video media, import wizard
Orders board
Orders hold line items with product, quantity, selling price and a per-line discount, plus buyer and shipping details and campaign or employee attribution. Status cards, an amount filter and a drag Kanban keep the pipeline visible; Confirm moves a proforma to processing.
- Line-item orders with per-line discounts
- Status cards and drag Kanban
- Confirm, delete and Excel export
Cities in Western Area
Chronex360 supports WhatsApp Business API onboarding for 4 cities across Western Area, including: