How Chronex360 helps manage your business in Maritime
In Maritime, Togo, Chronex360 gives sales and support teams one workspace for WhatsApp, Instagram and Facebook conversations, with qualification and follow-up built in.
Togo's Law No. 2019-014 of 29 October 2019 on the protection of personal data governs collection, processing and use of personal data, enforced by the Instance de Protection des Données à Caractère Personnel (IPDCP), which also requires declaration of data processing activities. Use explicit consent for marketing messages and document the declared processing purpose.
Lead assignment
Assign leads manually in bulk, or let the assignment service route them by strategy and eligible roles with round-robin per lead source. Every change is stored for response-time and ownership reporting.
- Manual bulk assign
- Round-robin per lead source
- Auto-claim on inbound social replies
Follow-up schedules
Schedules are quick reminders on a contact with a date, owner, status and note. A nightly command flips anything past due to Overdue, and entries also appear on the lead timeline.
- List, Kanban and summary cards
- Create straight from a lead's timeline
- Nightly overdue sweep
Chatflow automation
A canvas builder connects blocks with edges: trigger keywords, text and media, quick replies, WhatsApp Flows forms, timing delays, assign, code, outbound API, Google Sheet and catalogue blocks. Flows can auto start and stop on a schedule.
- 20+ block types on a visual canvas
- Runs on inbound WhatsApp, dedupes message IDs
- Native catalogue orders captured straight to an Order
Cities in Maritime
Chronex360 supports WhatsApp Business API onboarding for 5 cities across Maritime, including: