Compliance watchpoints
Iraq does not yet have an enacted, comprehensive personal-data-protection law; a draft Personal Data Protection Law has been under parliamentary consideration since 2021 and remains unpassed as of 2025-2026. In the absence of a settled statute, use conservative practice: explicit opt-in, clear sender identity, minimal data collection and easy opt-out.
How to launch on Chronex360
Use Arabic-first (and Kurdish where relevant) templates, Facebook/Instagram lead capture and automated qualification. Keep consent records well-documented given the evolving regulatory environment.
Recommended social-to-WhatsApp growth flow
Meta ad / Instagram DM / Facebook message → Chronex360 lead source → WhatsApp qualification → agent assignment → task or schedule → proposal/catalogue/order → follow-up → conversion reporting. Use Marketing templates only for opted-in promotional outreach; use Utility for requested/transaction-triggered updates; use Service replies when the customer starts the conversation.
What to track
Lead volume by source, opt-in rate, first-response time, qualified-lead rate, agent follow-up adherence, template delivery/reply rate, conversion rate, order/revenue attribution where applicable, and opt-out/blocked rate.