Compliance watchpoints
Saudi PDPL requires lawful processing, transparency, rights handling and controls around cross-border transfers. Promotional messaging should use clear permission and opt-out practices.
How to launch on Chronex360
Use Arabic-first flows, Click-to-WhatsApp and Instagram/Snap-aware campaigns that convert into WhatsApp. Route qualified leads and track response/conversion by source.
Recommended social-to-WhatsApp growth flow
Meta ad / Instagram DM / Facebook message → Chronex360 lead source → WhatsApp qualification → agent assignment → task or schedule → proposal/catalogue/order → follow-up → conversion reporting. Use Marketing templates only for opted-in promotional outreach; use Utility for requested/transaction-triggered updates; use Service replies when the customer starts the conversation.
What to track
Lead volume by source, opt-in rate, first-response time, qualified-lead rate, agent follow-up adherence, template delivery/reply rate, conversion rate, order/revenue attribution where applicable, and opt-out/blocked rate.